Welcome to Royalwin VPN. Please read all the terms listed below carefully before using. By downloading, installing, or using Royalwin VPN, you are deemed to have agreed to and accepted all terms and conditions herein. Royalwin VPN reserves the right to modify any term at any time. Please review this page periodically to ensure you agree to all current terms before continuing to use our services.

Service Provision

Royalwin VPN provides secure, fast, and stable VPN services, including VPN connections, multiple region selections, and multi-device support. However, we do not guarantee complete access in all regions or to all websites. Users assume full responsibility for any risks associated with accessing third-party content through the VPN.

Usage Restrictions

Users must comply with all applicable laws and regulations when using Royalwin VPN. Any misuse or illegal use is strictly prohibited. We reserve the right to terminate service and pursue legal responsibility for users who violate applicable laws or these terms.

Royalwin VPN explicitly prohibits the following activities:

  • ◆Any illegal, threatening, violent, subversive, defamatory, obscene, pornographic, fraudulent, or otherwise unlawful actions
  • ◆Transmitting or sharing any illegal, obscene, threatening, harassing, defamatory, privacy-infringing, or copyright-violating content
  • ◆Any content harmful to minors
  • ◆Collecting personal data without lawful interest, consent, or in violation of applicable laws
  • ◆Unauthorized access to or use of other computer systems, or interference with other users’ network connections
  • ◆Modifying, translating, reverse-engineering, decompiling, disassembling, or creating derivative works based on the Royalwin VPN service or any of its components, nor attempting to determine its source code, algorithms, methods, or technologies
  • ◆Attempting to obtain or copy Royalwin VPN services, software, files, or information by any means, including but not limited to automated tools, spiders, crawlers, bots, or manual processes
  • ◆Violating general moral standards, public decency, or codes of fair conduct
  • ◆Sharing your account with others — all risks and consequences from doing so are solely your responsibility

Privacy Protection

Royalwin VPN is committed to respecting and protecting users’ privacy and personal data. For detailed information, please refer to our Privacy Policy.

Service Availability

Royalwin VPN strives to maintain stable and high-speed service within reasonable limits. However, due to technical issues, maintenance, upgrades, or force majeure events, we cannot guarantee continuous availability. Royalwin VPN only facilitates user connections and does not assume responsibility for the content or information of linked sites. All consequences and risks arising from such access are borne solely by the user.

Account Security

Each user is fully responsible for maintaining the confidentiality of their account and password. All activities conducted under your account are your responsibility.

If you discover any unauthorized use of your account, please notify us immediately.

Refund Policy

To ensure a satisfactory user experience, Royalwin VPN offers a limited refund policy under the following conditions:

Refund Eligibility

  • ◆Refund period: Within 7 days of purchase
  • ◆Purchase channel: Must be through official website or official app only
  • ◆Reason for refund: Verified inability to use the service normally after purchase

Refunds will be calculated based on the remaining portion of your plan. Please contact customer service for details.

Ineligible for Refund

Refunds will not be granted if any of the following conditions apply:

  • ◆Violation of local laws or regulations
  • ◆Unauthorized commercial use, such as reselling, renting, or using the service for automated scraping or other profit-making purposes
  • ◆Account sharing or abuse (e.g., sharing accounts, long-term file downloading, etc.)

Refund Process

1.Contact customer support and confirm the issue

2.Once approved, refunds will be processed within 10 business days to the original payment account

3.Any applicable fees (e.g., transaction or handling fees) will be deducted from the refunded amount

Disclaimer

This service relies on internet infrastructure and may be affected by unstable factors. Due to force majeure, computer viruses, hacking, system instability, or other network or technical issues, uninterrupted service cannot be guaranteed. Our service is provided solely as a tool for network connection. Royalwin VPN assumes no responsibility for any risks encountered while browsing or using the internet. In all cases, Royalwin VPN shall not be liable for any loss—monetary or otherwise—beyond the amount paid by the customer to Royalwin VPN. This exclusion applies regardless of applicable laws or legal principles, and excludes attorney or court fees.

Modification and Termination

We reserve the right to modify, suspend, or terminate Royalwin VPN services at any time. By continuing to use our services during maintenance or updates, you acknowledge and accept our policies. Royalwin VPN reserves the right to suspend or terminate your account for violations of these Terms of Service. All rights to interpret these terms and the use of the service belong exclusively to Royalwin VPN.